Privacy Policy for Virginia Hearing PLLC
Effective Date: 08/05/2025
At Virginia Hearing PLLC, your privacy is important to us. This Privacy Policy outlines how we collect, use and protect your information when you visit our website. By using our website, you consent to the practices described in this policy.
- Information We Collect
We may collect the following types of information from website visitors:
- Personal Information
You may voluntarily provide us with personal information such as:
- Your name
- Email address
- Phone number
- Mailing address
- Insurance information
- Appointment requests or health-related inquiries
This data is typically submitted through our contact forms, appointment scheduling tools or online purchase system.
- Health Information (PHI)
If you submit any health-related information through our online forms, it may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). We follow all applicable law and safeguards for such data.
- Non-Personal Information
We may automatically collect technical data about your visit, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
This helps us improve the functionality and performance of our site.
- How We Use Your Information
We use your information to:
- Respond to inquiries and appointment requests
- Provide and manage, hearing healthcare services
- Improve our website and services
- Send appointment reminders (unless you have opted out)
- Comply with legal and regulatory obligations
We will NOT sell your personal information or use it for unrelated marketing purposes without your consent.
- Protection of Your Information
We use administrative, technical, and physical safeguards to protect your personal and health information. However, no method of online transmission is entirely secure. We recommend not submitting sensitive health or insurance information through unsecured forms or email.
- Sharing of Information
We may share information in the following limited circumstances:
- With third-party service providers that help operate our website or practice (i.e., appointment software, HIPAA compliant email systems). No mobile opt-in data will be shared with third parties.
- When required by law or court order
- In connection with a merger, acquisition, or other business transfer (with proper safeguards)
All vendors who may have access to PHI are required to sign a Business Associate Agreement (BAA) in accordance with HIPAA.
- Your Rights
You have the right to:
- Request access to or correction of your personal data
- Request deletion of your information where applicable).
- Opt-out of communication at any time
- File a complaint if you believe your privacy rights have been violated.
For medical privacy concerns you may contact our Privacy Officer by phone at 757-402-4796, email at info@virginiahearingpllc.com
- Cookies and Tracking Technologies
Our website may use cookies to improve your user experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.
We do not use cookies for tracking individual health information.
- Links to Third-Party Sites
Our website may contain links to external sites such as hearing aid manufacturers or professional organizations, We are not responsible for the privacy practices of those websites.
- Children’s Privacy
Our services are intended for individuals age 13 and older. We do not knowingly collect personal information from children without parental consent.
- Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”
- Contact Us
If you have questions or concerns about this policy or your information, please contact:
Virginia Hearing PLLC
3145 Virginia Beach Blvd Suite 206
Virginia Beach, VA 23452
757-401-4796
Info@virginiahearingpllc.com